Cookie Policy — Engel & Völkers Mexico City
Last updated: April 2026

1. Identity of the Data Controller
In compliance with applicable Mexican legislation regarding personal data protection, please be informed that this website is operated by:

Engel & Völkers Mexico City, S.A. de C.V.
Address: Goldsmith 60, Colonia Polanco, Miguel Hidalgo, Mexico City, C.P. 11540, Mexico

(hereinafter referred to as “Engel & Völkers Mexico City,” “the company,” “we,” “us,” or “our”).

2. Purpose of this Policy
This Cookie Policy is intended to clearly, transparently, and thoroughly inform users about the use of cookies and similar technologies on the Engel & Völkers Mexico City website, as well as the way users may manage their preferences.

This policy forms an integral part of the website’s Privacy Notice.

3. What are cookies?
Cookies are small data files stored on the user’s device (computer, smartphone, or tablet) when accessing a website.

They allow the website to:

• Recognize the user on future visits

• Remember browsing preferences

• Analyze behavior within the website

• Optimize the digital experience

Cookies do not directly access sensitive user information, but they may be associated with data previously provided by the user.

4. Similar technologies
In addition to cookies, this website may use:

• Web beacons

• Tracking pixels

• Third-party SDKs

• Browser local storage

These technologies perform similar functions in collecting browsing and behavioral data.

5. Purposes of cookie use
Engel & Völkers Mexico City uses cookies to:

• Ensure the technical functioning of the website

• Improve the browsing experience

• Analyze user behavior

• Optimize the website’s content and structure

• Measure the performance of digital campaigns

• Facilitate the generation and tracking of real estate leads

• Personalize content and communications

The use of these technologies allows us to provide a digital experience aligned with international standards in the luxury real estate sector.

6. Types of cookies used

a) Strictly necessary cookies
These allow the basic functioning of the website.

Examples:

• Navigation

• Access to secure areas

• Use of forms

These cookies do not require consent.

b) Performance and analytics cookies
These allow the measurement and analysis of user behavior.

Examples:

• Number of visits

• Time spent on the website

• Pages viewed

They are used to continuously improve the website.

c) Functionality cookies
These allow the website to remember user preferences.

Examples:

• Language

• Region

• Website settings

d) Advertising and marketing cookies
These allow relevant ads to be displayed and campaigns to be measured.

Examples:

• Remarketing

• Audience segmentation

• Conversion tracking

These cookies may be managed by third parties.

7. Third-party cookies
This website may use third-party services that install cookies, including:

• Google Analytics

• Google Ads

• Meta (Facebook / Instagram)

• CRM and automation tools

• Digital advertising platforms

These cookies are the responsibility of those third parties and are governed by their own privacy policies.

Engel & Völkers Mexico City has no direct control over these technologies.

8. User consent
Upon first accessing the website, the user may accept, reject, or configure the use of cookies.

Consent may be modified at any time through browser settings or the cookie banner.

Continued use of the website implies acceptance of this policy.

9. Cookie management
Users may manage or disable cookies through their browser settings.

Reference links:

• Google Chrome

• Safari

• Mozilla Firefox

• Microsoft Edge

Disabling cookies may affect the proper functioning of the website.

10. Data transfers
Information collected through cookies may be transferred to technology providers, including those located outside Mexico.

Such transfers are carried out in accordance with appropriate data protection standards.

11. Relationship with personal data
If cookies involve the processing of personal data, such data will be handled in accordance with the Privacy Notice and applicable Mexican law.

12. Changes to this policy
Engel & Völkers Mexico City reserves the right to modify this Cookie Policy at any time.

Any modifications will be published on the website and will take effect immediately upon publication.

13. Contact
For any questions related to the use of cookies:

Engel & Völkers Mexico City
Goldsmith 60, Polanco, Mexico City
+52 55 5162 6808
contacto@engelvoelkersmexicocity.com

General Acceptance